Marriott International - HR Practices |
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» Human Resource and Organization Behavior Case Studies Collection Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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Excerpts
Rewarding EmployeesMarriott had implemented a number of programs for its managers and associates. One of the main concerns for the company was to keep its low wage employees (associates) happy and satisfied at the workplace. The hotel industry typically witnessed high employee turnover. In most cases the decision to quit a job was based on how much wages they got (Marriott's employees earned about $7 - 7.5 per hour)...
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