Performance Appraisal and Review at the Zoological Society of San Diego


IBS CDC IBS CDC IBS CDC IBS CDC RSS Feed
 
Case Studies | Cases in Business, Management, Cases | Case Study

ICMR HOME | Case Studies Collection

Case Details:
Case Code : HROB125
Case Length : 11 pages
Period : 2005-2009
Pub Date : 2009
Teaching Note :Not Available
Organization : The Zoological Society of San Diego
Industry : Entertainment and Recreation
Countries : US

To download Performance Appraisal and Review at the Zoological Society of San Diego case study (Case Code: HROB125) click on the button below, and select the case from the list of available cases:





Price:
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Human Resource and Organization Behavior Case Studies
HRM Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Area Specific Case Studies
Industry Wise Case Studies
Company Wise Case Studies




Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

<< Previous

"In the past our performance management systems were so time consuming and complicated that you had to fight people to get it done. We almost had to make completing the performance management process a goal in itself, which is a waste of a goal. The technology we now use makes the process simple, easily understood, and not time consuming... Employees like the system because it allows us to rate them fairly on a consistent basis. Also, because it's much faster it gives managers time to sit down with employees and gives them a process for talking through goals and accomplishments."1

- Douglas Myers, Executive Director, The Zoological Society of San Diego.

"The old review process was spotty at best… There were managers within the organization who had not received reviews in ten years. There was simply no way to monitor whether the reviews were getting done and more importantly, there was no understanding by employees or managers of the need for them." 2

- Tim Mulligan, Director of Human Resources, The Zoological Society of San Diego.

"I do not think the online appraisal system is a good proxy for delivering feedback... The whole social context is gone. It takes the entire human element out of the mix." 3

- Anthony Chelte, dean of Dillard College of Business Administration, Midwestern State University.

Introduction

In 2006, the Zoological Society of San Diego (ZSSD), a nonprofit organization implemented a new online employee performance management system.

Performance Appraisal and Review at the Zoological Society of San Diego - Next Page>>



1] "Why Employee Performance Management Technology Matters to CEOs," www.dresserassociates.com, 2007.
2] "The Zoological Society of San Diego Redefined its Corporate Culture With its New Employee Performance Management System," www.halogensoftware.com/customers/case-studies/services-manufacturing/study_sandiegozoo.php
3] Todd Henneman, "Employee Performance Management: What's Gnu at the Zoo," www.workforce.com, September 11, 2006.

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Textbooks, Workbooks, Case Study Volumes.