Wal-Mart: A Case of Employee Discrimination

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : BECG024 For delivery in electronic format: Rs. 500 ;
For delivery through courier (within India): Rs. 500 + Rs. 25 for Shipping & Handling Charges


HR Problems
Case Length : 16 Pages
Period : 2001 - 2002
Pub. Date : 2002
Teaching Note : Not Available
Organization : Wal - Mart
Industry : Retail
Countries : USA


The case discusses allegations of anti-employee practices against the world's largest retailer, Wal-Mart, in the early 21st century. It examines the various unethical and illegal human resource practices that employees claimed Wal-Mart was following particularly discrimination against women and the prevention of unionization. Detailed information is provided about instances of discrimination against female employees. The case also brings to light the apparently complacent attitude of Wal-Mart in eradicating the above problems, despite being aware of them for a long time. The case seeks to study the impact of the allegations of labor rights violations on the employees, the company's image and its future performance.


why a large company seemed to have been rather complacent about taking corrective measures to stop discrimination


  Page No.
Wal-Mart in Trouble 1
Background Note 2
Allegations Against Wal-Mart 3
Taking a Closer Look 5
Other Allegations Against Wal-Mart 7
Facing the Consequences 8
Exhibits 10


Anti-employee practices, world's largest retailer, Wal-Mart, 21st century, unethical, illegal ,human resource practices, discrimination against women, unionization, female employees, complacent attitude, labor rights violations

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