Waste Management Inc.

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : BSTA079 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


Case Length : 12 Pages
Period : 2003
Organization : Waste Management Inc (WM)
Pub Date : 2004
Teaching Note : Not Available
Countries : North america
Industry : Services


Waste Management Inc (WM) is the leading provider of comprehensive waste management services in North America. WM serves municipal, commercial, industrial and residential customers throughout USA, Canada and Puerto Rico.

In the 1990s, WM faced many charges ranging from manipulating accounts to bad environmental management practices. As WM found itself facing a crisis, there has been a significant churn at the top. By 2003, WM seems to have recovered. But the question remains whether the past would come back to haunt WM.


  Page No.
Introduction 1
Corporate History 1
Business Divisions 3
Services 4
Legal Concerns 5
The Road Ahead 8
Exhibits -


Waste management (WM), Waste management services, Wheelabrator Technologies (WTI), Ace Scavenger Services, Recycling waste, USA waste, WMX Technologies, Transporting waste, Safe needle disposal, North American Solid Waste (NASW)

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