Reviving Manpower Inc. - The Joerres Way

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : BSTR208 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


Leadership | Revival and Growth Strategies
Case Length : 13 Pages
Period : 1998-2006
Organization : Manpower
Pub Date : 2006
Teaching Note : Not Available
Countries : US
Industry : Staffing Services


The case discusses the revival in financial performance of the US based Manpower Inc., a global staffing firm; from a company reporting declining profits and poor business performance in key global markets to a company registering improved financial performance across the world and establishing a dominant position in the staffing services in the IT sector. It discusses the strategies adopted by Manpower's CEO - Jeffrey Joerres to revive the performance of the company. The case examines the challenges faced by Manpower Inc. in saturated markets such as the US and emerging markets such as China and India.


Understand the role of the leader in reviving the performance of an organization.
Study the changing dynamics of global staffing industry.
Critically examine the growth strategies adopted by Manpower Inc.


  Page No.
Introduction 1
About Manpower Inc 2
The Problems 3
The Solutions 5
Aquisitions 6
Targetting New Communities 7
The Road Ahead 8
Exhibits 10


Manpower, Global Staffing Industry, Jeffrey Joerres, Adecco SA, Staffing in IT sector, Acquisitions , Strategic Alliances, Occupational Personality Questionnaire, Targeting New Communities, Recruitment Portfolio, Growth Strategies, Corporate Training, Temporary Staffing, Search & Placement Services

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