Infosys in China

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : BSTR221 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges


International Business | Globalization Business
Case Length : 18 Pages
Period : 2001-2006
Organization : Infosys
Pub Date : 2006
Teaching Note : Not Available
Countries : China
Industry : Information Technology and Related Services


The case describes the entry and expansion strategies of Indian software major Infosys, in China. Infosys entered China in 2004 to cater to its multinational clients operating in the country and to take advantage of the quality manpower available at competitive costs as compared to India. Infosys also planned to offer software services to the leading Chinese companies which were growing at a rapid pace. The company aimed to have its second largest development center in China with Chinese operations accounting for 10% of the total revenues by 2015. The case also examines the challenges faced by Infosys in establishing its operations in the country.


Examine the growing importance of China in the global software industry
Analyze the strategies adopted by the Indian IT companies like Infosys in the Chinese market
Study the legal and regulatory challenges faced by IT companies while operating in China
Study the prospects of Indian IT companies in China


  Page No.
Indian IT Giant In China 2
Background Note 3
Need for Entering China 5
Entering China 6
Plans for The Future 9
Looking Ahead 10
Exhibits 12


Infosys Technologies, Chinese IT Industry, Software Development, Global Delivery Model, Predatory Pricing, Language Skills, Technical Skills, Regulatory Challenges, Intellectual Property Rights, Gunaxi

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