Sun Life Financial Services |
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Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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EXCERPTSMergers & AcquisitionsSun Life adopted mergers and acquisitions to expand in new markets and also to consolidate its position in markets where it already had a presence. In 1982, Sun Life acquired an 85% stake in the US-based Massachusetts Financial Services (MFS), which was an established player in the management and distribution of mutual funds and institutional funds. It was also a leading player in the variable annuity products management for other companies, including financial services companies. In 2001, MFS was ranked fourth in the mutual funds industry, on the basis of new flows generated in retail mutual funds. By the end of 2001, MFS was managing US$ 120 billion in assets for more than five million individual and institutional mutual fund and annuity investors worldwide... Business SegmentsSun Life's business, spread across four geographic segments, Canada, the US, the UK and Asia, was divided into two principal business segments - 'Wealth Management' and 'Protection.' Products & Services
InvestmentsAlong with its insurance products, Sun Life also offered investment services to its customers. The products and services under investment services were:
GlobalizationSun Life's international growth began in the early 1890s, with the company expanding into the Asia-Pacific region, the United States, the United Kingdom and Latin America. By the 1930s, Sun Life was operating in nearly 60 countries - however, due to political instability, currency devaluation and war, the company was forced to withdraw its operations from most of these countries. In 2001, Sun Life had operations in over 17 countries and derived around 77% of its total revenues from its global operations. United States was the largest source of revenues, contributing around 47% of total revenues... |
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