Wipro in 2005: Vivek Paul's Resignation & Beyond

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Case Details:

Case Code : BSTA138
Case Length : 10 Pages
Period : 1999-2005
Organization : Wipro
Pub Date : 2005
Teaching Note :Not Available
Countries : India
Industry : IT (information technology) services

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Wipro under Vivek Paul

Paul had joined Wipro in July 1999 after Ashok Soota, the then vice-chairman, had just quit to set up MindTree Consulting. Impressed by Paul's stint at GE Medical Systems Premji believed that Paul was the man Wipro needed. Paul's mission was to make Wipro, then a small $150-million company, one among the top 10 global IT services companies...

Paul's Resignation

In June 2004, at Wipro's annual general meeting, Paul was re-appointed vice chairman. The next day, some 550 Wipro employees gathered at Goa's Hotel Marriott for a six-day bash. It was to celebrate the year gone by, when the tech major had crossed the $1-billion sales barrier...

Wipro after Paul

Following Paul's resignation, Wipro announced plans to move from a three-tier management structure, to a two tier one. The strategic business unit (SBU) heads, would report directly to Premji, instead through an intermediary...

Looking Ahead

Wipro had lived through a lot of turmoil in the past. When Ashok Soota quit with a handful of senior managers in 1999, it was considered almost disastrous in the short term, but Wipro had survived. Wipro had a team of old timers who were very loyal to the firm. The business prognosis too seemed encouraging. The company had closed fiscal 2004-05 with a 39 % topline growth and the market expected it to sustain these growth rates in 2005-06...


Exhibit 1: Paul's Years in Wipro
Exhibit 2: Wipro's Challenges


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