Enterprise Risk Management in Wipro's Software Services Division

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : ERMT-001 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


Case Length : 12 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Not Available
Organization : Wipro
Industry : Information Technology
Countries : India


Wipro is one of India''s leading family-owned but professionally managed business groups. Starting off in the vegetable oils business, the company has successfully moved into other businesses like computer software. This case focuses on the risks faced by Wipro's software business and the steps it is taking to mitigate them. Among the important risks faced by Wipro are excessive concentration on some geographic regions/clients, operations risks, risks in merger and acquisition, political risks, regulatory risks, legal and contractual risks, human resources risks and financial risks


  Page No.
Introduction 1
Overview of Major Risks 2
Concentration Risks 3
Operations Risks 3
Risks related to Mergers, Acquisitions & Strategic Alliances 4
Political Risks 4
Regulatory Risks 5
Legal & Contractual Risks 6
Human Resources Risks 6
Financial Risks 6
Exhibits -


Wipro software services, Enterprise risk management at Wipro, Financial risks, Azim Premji, Richest Indian, Global business environment, Software industry, Human resources risks, Vivek Paul, Technology redundancy, Project management, Currency risks, Operations risks, Regulatory risks

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