Enterprise Risk Management at ING Group

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : ERMT-013 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


Case Length : 14 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Not Available
Organization : ING Group
Industry : Finance, Banking
Countries : The Netherlands


Internationale Nederland Group (ING) is a global financial institution of Dutch origin. ING offers banking, insurance and asset management to 60 million clients in 60 countries. ING faces many risks. These include credit risk, country risk, market risk, liquidity risk, actuarial and underwriting risk and operational risk. The case outlines the risks and the mechanisms ING employs to deal with them.


  Page No.
Introduction 1
Background Note 1
Overview of Risks 2
Credit Risk 3
Country Risk 4
Market Risk 6
Liquidity Risk 8
Operational Risk 9
Exhibits -


Enterprise risk management, ING Group, Managing financial risks, Value at risk, Introduction to enterprise risk management, Credit risk, Country risk, Market risk, Liquidity risk, Actuarial and underwriting risk, Operational risk, Bank for International Settlements, Financial institutions, Basel committee

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