Recruiting - The Cisco Way

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : HROB014 For delivery in electronic format: Rs. 300;
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HR concepts and issues
Case Length : 08 Pages
Period : 1995 - 2001
Pub Date : 2002
Teaching Note : Available
Organization : Cisco
Industry : Computer Networking
Countries : USA


The case examines various changes brought about by global networking major, Cisco, in its recruitment policies in the mid-1990s. It details the various tools adopted by the company to attract the best talent and examines how the company benefited from them. The case also discusses the emergence of e-recruitment as a strategic tool for IT companies in the changing business environment.


Importance of human resources in the information technology industry and the issues involved in recruiting and retaining them


  Page No.
Introduction 1
Background Note 1
Recruitment at Cisco 3
Reaping the Benefits 5
Exhibit 7

Key Words:

Global, networking, major, Cisco, recruitment policies, mid-1990, best talent, emergence, e-recruitment, strategic tool, IT companies, business environment

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