Fannie Mae's Human Resource Management Policies

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : HROB038 For delivery in electronic format: Rs. 500;
For delivery through courier (within India): Rs. 500 + Rs. 25 for Shipping & Handling Charges


HR Practices and Policies
Case Length : 16 Pages
Period : 1999 - 2003
Pub Date : 2003
Teaching Note : Not Available
Organization : Federal National Mortgage Association
Industry : Mortgage Financing
Countries : USA


The case examines the innovative human resource (HR) policies adopted by the largest mortgage financing firm in the US, Fannie Mae. These policies helped the company earn the reputation of being one of the best companies to work for. The case gives an overview of Fannie Mae's growth since its inception in the late-1930s and examines the circumstance under which the company decided to focus on strengthening its HR policies. It examines in detail Fannie Mae's commitment to fostering a culture of diversity at the company and also studies the innovative HR practices employed (especially in the areas of employee benefits and career development).


How changing market dynamics force even market leaders to rethink their strategies on various functional areas

Understand the contribution of employee-friendly human resource policies to a company's success


  Page No.
Fannie Mae Wins Laurels 1
Background Note 2
HR Policies at Fannie Mae 3
The Efforts Pay Back Manifold 10
Exhibits 12

Key Words:

Innovative human resource, HR, largest, mortgage, financing, firm, US, Fannie Mae, reputation, late-1930s, HR policies, culture of diversity, employed, career development

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