Cirque Du Soleil's Human Resource Management Practices

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : HROB103 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


HR Best Practices
Case Length : 13 Pages
Period : 1985-2007
Pub Date : 2007
Teaching Note : Not Available
Organization : Cirque Du Soleil
Industry : Circus Entertainment
Countries : Canada


The case discusses the HR practices of Cirque du Soleil (Cirque), the Canada based circus entertainment company. Since its inception in the mid-1980s, Cirque had been known for its innovation and creativity.

In 2007, Cirque had more than 3,000 employees representing 40 nationalities and 25 languages. To manage such a diverse workforce, it had a dynamic HR team.

The case highlights the recruitment & selection, training, performance appraisal, culture and work environment at Cirque. It also examines how Cirque managed cultural diversity of its workforce.


Study the HR practices at Cirque including recruitment, selection, training and performance appraisal.

Examine the importance of a strategic HR team in Cirque.

Critically examine the work culture and environment in a creative company like Cirque.


  Page No.
Introduction 1
Background Note 2
Recruitment and Selection 5
Training 6
Culture and Work Environment 7
Managing Cultural Diversity 8
Communication 9
The Future Beckons 10
Exhibits 11

Key Words:

Cirque du Soleil, Human Resource Management, Crossroads Program, Recruitment & Selection, Training, Performance Appraisal, Work Culture, Work environment, Cultural Diversity, Decentralized HR System, Teamwork, Cultural Adaptation, Work/Life Balance, Employee Assistance Program, Corporate Communication

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