's Managing the Electronic Supply Chain Effectively

Case Studies | Case Study in Business, Management, Operations, Strategies Case Studies

ICMR HOME | Case Studies Collection

To download's Managing the Electronic Supply Chain Effectively  case study (Case Code: ITSY012) click on the button below, and select the case from the list of available cases:

IT & Systems Case Studies Collection
IT and Systems Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Case Studies by Area
Case Studies by Industry
Case Studies by Company

Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : ITSY012 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


e-Supply Chain Management
Case Length : 09 Pages
Period : 1996-2001
Pub Date : 2002
Teaching Note : Available
Organization : Dell
Industry : Computers and Information Technology
Countries : USA


The case study ''s IT architecture' discusses the hardware and software infrastructure of DELL's website.

It also shows how the website benefited DELL's customers and suppliers and brought considerable cost savings for the company.


  Need for the development of an e-commerce-enabled website.

  Architecture of an e-commerce-enabled website and the problems faced by Dell.


  Page No.
Background Note 1
The Technology 2
Taking Care of Customers 4
Taking Care of Suppliers 5
The Future 6
Exhibits 8

Keywords:, IT architecture, hardware, software, infrastructure, DELL, website, website, benefited, customers, suppliers, cost savings.'s Managing the Electronic Supply Chain Effectively - Next Page>>

Marketing Financial Products
ICMR Textbooks Collection

Case Studies in Finance Volume-IV

Case Volumes Collection

Case Studies in Finance Vol III

Case Studies in Finance Vol III
e-Book on Case Studies in Finance

Case Study Volumes Collection


Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Textbooks, Work Books, Case Study Volumes.