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» Innovation Case Studies Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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Excerpts Contd...TCSWhile Infosys stressed partnering with clients and serving them better, TCS extended customer relationship to the next level – developing relationships with the customer's customers. For instance, hardware vendor Compaq (prior to the HP-Compaq merger) was one of the major customers of TCS. Two of its products – Compaq NonStopTM and Himalaya TM systems arena were developed by TCS...
Embedded SystemsAccording to the International Data Corp (IDC), the global market for embedded systems (ES)19 and devices was worth $1 tn in 2003. Of this, the embedded software, which activated the hardware, was $21 bn as per Businessworld estimates. Analysts felt that there was a huge untapped potential for making several innovative embedded system devices like pace makers, which are embedded in weak hearts...
The Challenges AheadIn several segments within the IT sector, Indian companies are acquiring global competencies and giving a tough fight to competitors across the world. In BPO, several new segments with high growth potential are slowly emerging. Despite the promising potential, Indian IT companies face several challenges to sustain growth rates... ExhibitsExhibit I: Comparison of Indian IT companies with those of the US 19] An embedded system is a device where the software is an integral part of the hardware. The system as a whole is 'closed.' Once developed, the software cannot be changed. The examples of embedded system devices include camera, digital camera and calculator. |
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