Assessing Loss to a Property and Claims Adjustment Process

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : INS007 For delivery in electronic format: Rs. 100;
For delivery through courier (within India): Rs. 100 + Rs. 25 for Shipping & Handling Charges


Case Length : 04 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India


The case examines the various aspects of a property claims adjustment process and the role of the claims adjuster in the process. Further, issues like the application of detailed insurance policy provisions to specific situations are examined. Indemnification of losses by property claims adjusters and the need for objective quantification are also discussed. Apart from this, the assessment of the amount of loss and the duties of the insured, following a loss, are covered.


Understand the general issues in property claims adjustment

Identify problems associated with the assessment of the amount of loss


Property claims adjustment, role, claims adjuster, process, issues, application, detailed insurance policy, mined. Indemnification of losses, property claims adjusters, objective quantification, assessment, amount of loss, duties of the insured

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