Sysco's Supply Chain Management Practices

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Case Details:


Case Code : OPER060 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges 


Supply chain management

Case Length : 19 Pages
Period : 2001-2006
Organization : SYSCO Corporation
Pub Date : 2006
Teaching Note : Available
Countries : North America
Industry : Foodservice Distribution


This case is about the supply chain management practices at SYSCO Corporation (SYSCO), the largest foodservice marketing and distribution company in North America. Analysts attributed the company's success in distribution to its innovative supply chain practices, implementation of the latest Information Technology (IT) tools, building strong relationships with vendors, and having an organized management structure. The case discusses some of the company's key supply chain initiatives like the National Supply Chain Project, the ChefEx Program, etc., and the benefits that accrued to SYSCO through these initiatives.


Understand the role of supply chain management (SCM) in the foodservice distribution business in North America

Analyze the supply chain management initiatives adopted by SYSCO Corporation

Evaluate the importance of redistribution, using new technologies like RFID, and other Information Technology applications to improve the efficiency of the supply chain


  Page No.
Introduction 1
Background Note 2
Supply Chain Management Initiatives 4
Information Technology in the Supply Chain 7
Outlook 10
Exhibits 11


SYSCO Corporation, Foodservice Distribution and Marketing, Supply Chain Management, Information Technology, Redistribution Centers (RDBC), ChefEx Program, SYSCO Uniform System (SUS), E-commerce, National Supply Chain Project, Radio Frequency Identification (RFID) System, North American Foodservice Market, Performance Food Group, Whole Foods Market Inc., Vendor Relationship

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