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Government and Business Environment Case Study
Case Title:
India vs Argentina as Global Outsourcing Destinations
Publication Year : 2004
Authors: Devangana Sisodia & Sumit Kumar Chaudhuri
Industry: Outsourcing
Region:India Argentina
Case Code: GBE0056
Teaching Note: Not Available
Structured Assignment: Not Available
Abstract:
The collapse of Argentina's currency in January 2002 helped it become a very cost-effective global outsourcing destination. By 2004, Argentina emerged as a competitor to the Indian IT firms in the global outsourcing market, capitalising on a wide pool of educated, multilingual population, good telecom infrastructure and low wages. Buenos Aires began to compete with Bangalore for the 'most preferred outsourcing destination' tag.
Pedagogical Objectives:
- To compare and contrast the inherent capabilities of India and Argentina as global outsourcing destinations.
Keywords : Global outsourcing destinations, Low cost outsourcing destination, Off-shoring,Government and Business Environment Case Study, Outsourcing, Indian outsourcing industry, Outsourcing to Argentina,Business Environment Case Study, Outsourcing to India, Buenos Aires, Bangalore, Argentina as an outsourcing destination, The currency crisis of Argentina, BPO (business process outsourcing) in India, Argentina's economic phases, The Karnataka government's millennium BPO policy 2000, Comparative SWOT (strengths, weaknesses, opportunities and threats) analysis of India and its competitors as outsourcing destinations