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Quantitative Methods Case Study

Case Title:

Global Centre for Case Studies

Publication Month and Year : July 2009

Authors: R Muthukumar

Industry: Not Applicable

Region: India

Case Code: QM0014

Teaching Note: Available

Structured Assignment: Not Available


This case study is meant for discussing, ANOVA technique, which is used to identify the differences among the means of sample from the same population. This case study presents an interesting issue in this regard. Established in 2000, the Global Centre for Case Studies (GCCS) strived towards delivering high-quality case studies in the field of business management. Under the leadership of its director, John Fredrick, GCCS has emerged as a result-oriented organisation. In 2008, with the aim of making the organisation a one-stop destination for all management related case studies, the top management at GCCS decided to add five new teams. Further, to avoid performance related issues, the top management hired new team leaders and team members with relevant domain knowledge and experience. Contrary to expectations, these new teams were constantly struggling with problems. There was an argument that because of the variation in the training methods, the performance has varied. John was wondering whether there will be a difference between the training methods.

Pedagogical Objectives:

  • To understand how to compare more than two means using Analysis Variance (ANOVA)
  • To discuss the applications of ANOVA.

Keywords : Quantitative Methods; Decision Science; Analysis; Analysis of Variance (ANOVA); Statistics; Decision Dilemma; Mean; Sampling; MBA Course Case Mapping; Business Statistics; Quantitative Methods; Course Case Mapping


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