Carlos Ghosn as CEO of Nissan and Renault: Can He Rework the 'Nissan Magic'?
Carlos Ghosn: The 'Nissan Magic' Cont...
In Japan, attending all formal parties of suppliers was very important and one was not supposed to miss them unless there was a strong reason. When Carlos Ghosn missed the New Year Party hosted by the suppliers’ association, it was considered as a sign of disrespect to their culture. Carlos Ghosn had attended all such gatherings since then. Carlo sGhosn understood all these subtle aspects, which were an essential part of the culture, as he began adapting to them.
In the second phase of the revival plan, which started in 2001, Carlos Ghosn stressed on
selling more cars, improving
the top line growth as well. Dropping non-performing products from its portfolio, the company introduced trendy
new models
in SUVs and minivans category. An updated Z sports coupe was reintroduced in the market. The phase two increased sales
by one million and debt was brought down to zero.
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Dominique Thormann, senior vice president, Nissan Europe, said, "To people who don't accept that performance
is what is at stake, he
can be ruthless."15
Calling his turnaround at Nissan a 'near death experience', Carlos Ghosn said he had experienced extensive cultural
diversities during his tenure at Renault, Nissan, Nissan’s North American business and Samsung motors, a Korean based
company acquired by Renault. His management style is woven around two attributes- 'value and motivation'. He believed
in motivating employees and demanding performance by empowering them. "Your
employees must be interested in what
is going on in the company. Nothing is more inefficient than a boring company.
You have to create an interesting environment
where people are interested in the story you are creating and want to hear the happy ending", he said. He was called ‘Ice
Breaker' by Daimler Chrysler's Chairman Jurgen E.Schrempp because of his unconventional thinking and implementing
western style of management in Japan breaking the prevalent myth in the industry.
14]"Nissan’s boss", op.cit.
15]Ibid.