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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
ITSY039 University of Phoenix - #1 Provider of Online Education
ITSY040 PayPal.com's Business Model
ITSY041 Bumrungrad's Hospital 2000 Information System
ITSY042 Charles Schwab Customer Focused E-Business Strategy
ITSY043 Knowledge Sharing Initiatives at the World Bank - Creating a Knowledge Bank
ITSY044 IBM's ECRM Initiatives
ITSY045 ERP Implementation Failure at HP
ITSY046 IT Outsourcing - The GM Way
ITSY047 JP Morgan Chase-IBM - The Outsourcing Journey
ITSY048 Knowledge Management Practices at Toyota Motors
ITSY049 GM's E-Business Strategy
ITSY050 CRM Implementation Failure at Cigna Corporation
ITSY051 Information Technology Outsourcing at BBC
ITSY052 e-Learning Initiatives at Motorola
ITSY053 Knowledge Management Initiatives at TCS
ITSY054 Grameen Bank's Village Phone Initiative: Connecting Rural Bangladesh to the World
ITSY055 Infosys' Knowledge Management Initiatives
ITSY056 The Fall of PartyGaming
ITSY057 Managing Information Resources: Ensuring Data Security
ITSY058 Mckinsey's Knowledge Management Practices

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