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Publishing Year
Publishing Year
Interview with Christopher Meyer on Customer Centric OrganisationsDecember 2010 - By Dr. Nagendra V Chowdary |
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Christopher Meyer is the Chairman of the Strategic Alignment Group, Inc. Dr. Meyer is an internationally recognized expert in creating competitive advantage and growth through fast cycle time, innovation and customer experience management. For thirty years, he has served as an executive, consultant and academic. Dr. Meyer's most recent article, "Understanding Customer Experience", was published in the Harvard Business Review, February 2007. He currently publishes bi-weekly essays on global innovation strategies at www.workingwider.com.
responsiveness and increased operating effectiveness using Fast Cycle Time as their roadmap. His Harvard Business Review article, "How the Right Measures Help Teams Excel", is a standard in the performance management literature. His executive experience includes serving as vice-president for Human Resources at Silicon Graphics Computer Systems and organizational effectiveness advisor at Zilog, Inc. He has served on the faculty of the University of Southern California, University of Minnesota, and as academic director of Fast Cycle Time Strategy and faculty for the Innovation Management program at Stanford University. Most recently, he was an instructor at the California Institute of Technology Industrial Relations Center. He received his PhD and masters in organization strategy and design from the University of Southern California, and holds a BS in economics from the Wharton School of Finance and Commerce. |
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ICMR Innovation Case Studies
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Related Links
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