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Publishing Year
Publishing Year
Interview with Jeff Gee on Competing for CustomersSeptember 2006 - By Dr. Nagendra V Chowdary |
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Jeff Gee is one of the most captivating and humorous speakers. He is the co author of an awakening book, Super Service: Seven Keys to Delivering Great Customer Service, Even WhenYou Donot Feel Like It! Even When They Donot Deserve It! His remarkable programof the same name has been revered as one of the Best Ever! by such companies as Motorola, Computer Associates, Abbott Laboratories, Pepsi, MB Financial, CDW, and Siemens. He brought his successful training company, MJ Learning, to the US from England in 1983. He authored the books The Customer Service Training Tool Kit: 60 Activities for Delivering Super
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Competing with Contrasting Strategies Case Study
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Related Links
Books by Jeff Gee
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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! -
OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It 
The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work
The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers
Related Case Studies
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- Banca Intesa – Sanpaolo Merger: Set to Create Italy's Largest Bank
- Semiconductor Industry: Samsung's 'BHAG'
