Business Case Studies, Executive Interviews, Jeanne M Brett on Multicultural Teams

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Interview with Jeanne M Brett on Multicultural Teams

March 2007 - By Dr. Nagendra V Chowdary

The most successful teams and managers we interviewed used four strategies for dealing with these challenges: adaptation, structural intervention, managerial intervention, and exit.
Jeanne M Brett
Effective executive Interview with Jeanne M Brett on Multicultural Teams

Jeanne M Brett is DeWitt W Buchanan, Jr., Professor of Dispute Resolution and Organizations at Kellogg School of Management, Northwestern University. Her Ph.D. is in psychology from the University of Illinois. Her current areas of research are cross- cultural negotiations, the resolution of disputes, and the performance of multicultural teams.

Brett is an author of more than 100 articles and four books: Union Representation Elections: Law and Reality, Causal Analysis: Assumptions, Models and Data, and Getting Disputes Resolved: Designing a System to Cut the Costs

of Conflict, which received the 1988 Center for Public Resources Award for excellence and innovation in alternative dispute resolution, and Negotiating Globally which won the International Association for Conflict Management's Outstanding Book Award in 2002. Her current research investigates how negotiation strategy develops over time. She is especially interested in conflict and disputing, the intervention of third parties, and the effects of culture.

Professor Brett is the director of Kellogg's Dispute Resolution Research Center and the editor of its Teaching Materials for negotiations, dispute resolution and decision

making used by business, law, psychology and public policy professors around the world. She recently received Kellogg's Alumni Choice Award in recognition of the lasting impact on managerial education of the negotiations course that she brought to Kellogg in 1981 and that is now taught to about 1000 MBA students annually. In 2003 she received the Academy of Management's Outstanding Educator Award in recognition of her contributions to Ph.D. education.

She can also be reached at

Useful for Understanding of:

  • Definition of Multicultural Teams
  • Cultural Diversity
  • Challenges and Strategies to Overcome Challenges
  • Role of Managers in Managing Multicultural Teams
Originally Published in Effective Executive, IUP
Effective Executive Reference No. 03M-2007-03-04-06
IBSCDC Reference No. INT0007
Year and Month of Publication March 2007
Keywords Jeanne M Brett, Definition of Multicultural Teams, Cultural Diversity, Challenges and Strategies to Overcome Challenges, Role of Managers In Managing Multicultural Teams

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