Browse Executive Interviews
Subject wise
- 21st Century Organization
- Blue Ocean Strategy
- Bottom of the Pyramid
- Brands and Branding
- Building Ethical Organizations
- Building High Performance Teams
- Business Model Innovation
- Business Process Outsourcing ( BPO )
- Business Schools and Business Ethics
- Change Management
- Co-Creation
- Collaboration
- Competing for Customers
- Corporate Entrepreneurship
- Corporate Social Responsibility ( CSR )
- Customer Relationship Management ( CRM )
- Decision Making
- Emerging Markets
- Executive Development
- Family Business
- Global Economy and Global Managers
- Global Strategy
- Government and Business
- Indian IT Industry
- Innovation
- Knowledge Management
- Knowledge Process Outsourcing ( KPO )
- Leadership
- Learning Organizations
- Level 5 Leadership
- Managing Complexity
- Managing Downturn without Downsizing
- Managing Troubled Times
- Marketing in a Downturn
- Midlife Crisis
- Multicultural Teams
- Organizational Loyalty
- Private Labels
- Rebranding Strategies of Bank of Baroda
- Reverse Innovation
- Social Cause Marketing
- Social Entrepreneurship
- Social Networking
- Staying on Top, Always
- Steve Jobs
- Strategy Execution
- Talent Management
- The China Factor
- The Making of a CEO
- Virtual World
- Why Good Companies Go Bad
- Women Entrepreneurs
- Women Executives
Publishing Year
Publishing Year
Interview with Subir Ghosh on Customer-centric OrganizationsDecember 2010 - By Dr. Nagendra V Chowdary |
|||||||||||||
Subir Ghosh is an industry veteran with 28 years of experience across diverse industries like consumer products, consumer durables, telecom and retail sectors, with a special focus on customer-experience management. He has been Sr. Vice President, COO and CEO of major service companies like BPL Mobile, The Mobile Store, and Planet. M. Subir is a graduate from St. Xavier's College, Kolkata, and has also attended the Tuck School of Business at Dartmouth, New Hampshire, and the Indian School of Business, Hyderabad. He is currently President, Aegis Global Academy-Institute of Customer Experience Management.
|
|||||||||||||
1.
ICMR Innovation Case Studies
| |||||||||||||
Related Links
Books by Curtis R Carlson
Related Case Studies
- Motorola: Fostering Innovation?
- Dell Business Model (B): A Case for Business Model Innovation
- AMD's Technological Innovations: Converting Capabilities into Competitive Advantages
- EOS Airlines, World's First All-business Class Carrier: Low-cost Model in Long-haul Air Travel?
- European Football Clubs' New Business Model: The Prospects and Perils
- Open Innovation: The Case of P&G
