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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
COT0008K AOL: The Shift Towards Free Services
COT0009B Dell Back to the Future?
COT0010 Korean Air: Chairman/CEO Yang-Ho Cho’s Radical Transformation
COT0011 Maruti Udyog Ltd. to Maruti Suzuki Ltd.: Celebrating 25 Years of Corporate Transformation
CSR0001 Ronda ‘Water Management’ Experiment–WorldWater (Philippines) Inc.
CSR0002 Health Hazards Battles of IBM
CSR0003 Unocal in Myanmar: Social Responsibility Battles
CSR0004 Shell’s Global Social Responsibility Initiatives
CSR0005 Paul Newman – At the Vanguard of Business Philanthropy
CSR0006 Philanthropy to Corporate Social Responsibility: Coke’s Initiatives
CSR0007 Sweatshops in Asia: Sportswear Industry in the Makeover
CSR0008 Gender Discrimination at Merrill Lynch
CSR0009 ‘Cleaning’ the Diamond: De Beers’ Fifth ‘C’
CSR0010 The UN Global Compact: Can it Walk the Talk?
CSR0011 Japan Inc.: Corporate Social Responsibility Initiatives
CSR0012 Environmentally-Conscious Business: Ricoh’s Corporate Citizenship
CSR0013 International Finance Facility: The Global Marshall Plan?
CSR0014 Child Labor in Cocoa Industry: Corporate Social Responsibility Initiatives
CSR0015 Gender Discrimination in Corporate America
CSR0016 The Threat of Global Warming: A Business Opportunity

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    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
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