Managing a World-Class Hospital: The Rockland Story

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Managing a World-Class Hospital: The Rockland Story
(Interview with Dr. Rajiv Malhotra VP (Ops) at Rockland Hospitals Ltd and (Prof) Dr. M. P. Sharma Former Prof. & Head of Dep't. Gastroenterology and Chairman Hospital management board, (AIIMS).)


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Who is this video about?

Dr. Rajiv Malhotra VP (OPS), Rockland Hospitals ltd.

(Prof)Dr. M. P. Sharma is a veteran in the field of Gastroenterology. He has over three decades of experience in AIIMS, with a fellowship in Gastroenterology from Lahey Clinic (Boston). He has been an instructor in medicine at the Harvard Medical School, Boston. He has over 300 publications including 124 original papers. He has received the Olympus Mitra Award for disseminating knowledge and expertise in endoscopy by the Indian Society of Gastroenterology

What is this video about?

In the first part of the video Dr. Rajiv Malhotra talks about the business basics. In this he explains in detail about the basic requirements for starting a hospital. He also talks about the nature and scope of competition in this business, the challenges faced in the initial stages and the precautions to be taken to be successful.

The next section of the video gives insights about the operation dimensions including how funds are raised for the hospitals, HR issues, recruitment process, retaining the human resources, marketing issues, what kind of marketing strategy are followed? Dr. Rajiv also discusses about the material management and the operation strategies in detail.

In the second part of the video (Prof) Dr. M.P. Sharma shares highlights the role of soft infrastructure in the Indian Medical ecosystem. He talks in depth about the reverse brain drain. He also discusses about the importance of team building skills, motivating methods of other doctors, leadership skills required for the hospital administration.

In the last part of the video (Prof.) Dr. Sharma highlights the qualities required for good managers and administrative leads to efficiently handle the hospital administration.

Video Details

Title : Interview with Dr. Rajiv Malhotra VP (Ops) at Rockland Hospitals Ltd and (Prof) Dr. M. P. Sharma Former Prof. & Head of Dep't. Gastroenterology and Chairman Hospital management board, (AIIMS)

Released Date: 30th September, 2009.

Interviewed by Dr. Puneet Biblani, Dr. Navneet Biblani (Executive MBA, Batch of 2009 IBS, Hyderabad)

Price : $ (1000 INR)

Duration : 1 hour 13 min

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