Business Case Studies, Executive Interviews, James O’ Toole on The Making of a CEO

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Executive Interviews: Interview with James O’ Toole on The Making of a CEO
January 2009 - By Dr. Nagendra V Chowdary


Dr.James O’ Toole
Daniels Distinguished Professor of Business Ethics at the University of Denver’s Daniels College of Business.


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  • Why do you think a very high performer in a company (for instance, Bob Nardelli) doesn’t do so well in another company? Do you think CEOs’ performance would be better if their tenure is fixed like in the case of GE?
    It is simply a fact of life that the careers of leaders seldom have successfull second acts. I am hard pressed to name an executive, other than Lou Gerstner, who succeeded brilliantly at leading fundamental change at two different companies.

    1. CEO as Change Agent Case Study
    2. ICMR Case Collection
    3. Case Study Volumes


    The interview was conducted by Dr. Nagendra V Chowdary, Consulting Editor, Effective Executive and Dean, IBSCDC, Hyderabad.

    This interview was originally published in Effective Executive, IUP, January 2009.

    Copyright © January 2009, IBSCDC No part of this publication may be copied, reproduced or distributed, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or medium – electronic, mechanical, photocopying, recording, or otherwise – without the permission of IBSCDC.

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