Executive Interviews: Interview with Sally Helgesen on 21st Century Organization
December 2007
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By Dr. Nagendra V Chowdary
Sally Helgesen Internationally acclaimed Author, Speaker, and Leadership Development Consultant.
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You have observed that, "over the
course of their long careers, Charlie
and Edie (Seashore) have been
instrumental in shaping three
managerial disciplines." What are
three disciplines? What have been
their contributions in making
organizations productive by
confronting conflict and
misunderstanding head on? The three disciplines Charlie and Edie
Seashore have helped shape are
organizational development,
diversity, and group dynamics. I
would suggest that by coaching
thousands of people to confront
difficult organizational dynamics in a
straightforward yet sensitiveway, they
have freed large numbers of
individuals to make a stronger and
more creative contribution to the
organizations where they work.
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How good are women as
entrepreneurs and managers?Women
seem to be doing fairly OK as
managers. But definitely not as
entrepreneurs. We hardly get to see
very successful women entrepreneurs
at the global stage. Why do you think
women are good as managers
(although this population itself isn't
that encouraging) and not as
entrepreneurs? Women are terrific entrepreneurs. In
the US, they are starting new
businesses at a higher rate than men.
They are managing organizations in
which people love to work. See
Margaret Heffernans wonderful book
on the subject, How She Does It. The primary reason that we donot
see women entrepreneurs
represented that frequently on the
global stage is that their businesses
tend to be greatly undercapitalized
when compared to businesses that
men start. Women have a harder time
raising big amounts of money,
especially in open capital markets,
venture funds, etc. But although this
is obviously true, I think that many
women who start companies do so
because they want to work in a place
they really enjoy on a day to day basis
and provide a place for others who
want to enjoy their work, having full
lives, etc. This is hard to do if your
focus is on constantly growing your
company, bringing in investors who
will have greater and greater control.
So I think that this may be a factor. I
know thats controversial, but
anecdotal evidence suggests it is
sometimes or often certainly not
always! true. -
What inspired you to write The
Female Advantage first published in
1990? Do you now think that women
are better prepared to be leaders? I wrote The Female Advantage
because I was working in the
corporate world at the time and I saw
that women had many skills to offer
that were appropriate but that
organizations didnot know how to
recognize or leverage them. In
addition, most of the books being
written at that time for women in
organizations emphasized womens
handicaps, not their strengths. I
wanted to turn that conversation
around, and so I focused on
identifying and writing about some of
the best women leaders around. The
book did change the conversation,
and I believe it is one of the reasons
that women today are much better
prepared to be leaders. And ILO report on Women
Entrepreneurs observed, "women
have a proportionately greater
presence in the informal economy
and inmicro enterprises; and they are
less represented in formal, registered
SMEs."Why is it so? I believe that this study referred
especially to women entrepreneurs in
developing countries. I believe there
are a number of reasons for this. The
old boy network, tribal structures, and
strictures on women activities in an
integrated sphere all hamper womens
efforts to build businesses. On the
other hand, womens micro
enterprises often have amore positive
long range impact on the community
or country than mens enterprises:
they are more sustainable, and their
profits tend to be reinvested in the
education of children rather than
going for trophies, cars, etc. This is
why so many micro lenders in the
developing world have focused on
womens enterprises. So I think its a
positive thing in many ways. The DiversityIncs Top 10
Companies for Diversity (out of 50)
have been more or less consistently
doing well on diversity front. Few of
the Fortune 500 Companies are
headed by top class career women.
However, according to Catalyst, itwill
take women 47 years to achieve parity
as corporate officers of Fortune 500
companies. According to a research
report released by Accenture (onMay
8, 2007), women say their gender still
plays a key role in limiting their
achievement in the workplace. Why
should it be this way? When do you
expect better reports on diversity and
gender discrimination? I think changes are underway andwill
happen fairly rapidly in some
organizations. But the biggest problem
is usually leaks in the pipeline of
talented women women leaving
organizations because they feel
Interview 5
frustrated, undervalued, or donot see
themselves making a difference. That
said, women who do leave usually
start or join enterprises where they
can make a significant and positive
difference. So there are both positive
and negative results. In addition, the
leaky pipeline keeps the pressure on
organizations that arent doing well
with women to try to adopt better
practices. The inclusion of one half of
the human race in the public world of
work and organizations is a big thing.
It is difficult, and it is taking a while.
No surprise. Empirical evidence suggests that
women contribute significantly to the
running of family businesses, mostly
in the form of unpaid effort and
skills. The value of this effort is
underestimated both by the families
that take it for granted and in
academic studies too. On the other
hand,many enterprises said to be run
by women (that is, enterprises in
which women hold the controlling
share) are in fact done in their name
by men who control operations and
decision making. Why do women
take the back seat? Or is it that they
are forced to do so? Do you think
women are not getting their share of
well deserved success? Family business is not an areawhere I
have enough expertise to offer an
opinion.
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