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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
GRS0086 ZTE Corporation: The Chinese Telecom Equipment Maker's Global Expansion Strategies
GRS0085 AIG in China: The Expansion Strategies
GRS0082 Telefonica, the Spanish Telecom Company: The Inorganic Growth Strategies
GRS0080 Avid Technology Inc: The US Digital Tool Provider's Growth Strategies
GRS0014P Google in 2005: Searching for Growth Engines
GOV0043 Takafumi Horie and Livedoor: An Opportunist or a Victim?
GOV0028B Are Published Financial Statements Really Reliable?
GOV0026C Tax shelter frauds – Should KPMG be ‘sheltered’?
GOV0025B Indian BPO's Scandals and the Aftermath
GOV0022 American Institute of Certified Public Accountants (AICPA): A Decade of Challenge and Change
GGL0052K Vodafone Rethinking Global Strategy
GGL0032 Vodafone's Global Strategy: Paying Price for 'Going for Growth at any Price'?
GGL0031 McDonald's Localization Strategy: Brand Unification, Menu Diversification?
GGL0029 Perils of Going Global: WPP's Italian Imbroglio
GGL0028 Starbucks in China: Expansion Strategies
GGL0025 Google.com to Google.cn: Google’s Business Dilemma in China
GBE0061 Temasek Holdings, Singapore Government's Investment Agency: The Troubled Strategy?
GBE0059K Central and Eastern Europe: A Missed Opportunity for Outsourcing?
GBE0058K Debt Relief: The African Paradox
GBE0055K DUBAI - Shifting from Oil to Tourism, Transport and Trade

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»

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