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IT and ITES Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
SEP0020 DesiCrew Solutions Pvt. Ltd.’s Reverse Migration Model: Going Rural with Socially Relevant BPO
IPD0102 Kamal Quadir’s CellBazaar: Connecting Bangladesh’s Bottom of the Pyramid through Mobile Commerce
VCA0007 Infosys – Moving up the Value Chain
BSM0046 Sridhar Vembu and AdventNet Inc’s Zoho: Micheal Dell of Software Industry?
BSM0043 TCS Looks West - IBM Eyes East: Switching Homelands for Revenues
TRT0075B Microsoft: Struggling in China?
OPM0011 Efficient Project Management at TransWorks Information Services Pvt. Ltd., an Indian-based BPO Company
MAA0149B Microsoft in China: The Partnering Success
HRM0044C Microsoft: Reshaping HR Strategies
CSR0050C Satyam Computer’s ‘Gram IT’ – An Indian IT Giant’s CSR Model
MKS0110B Vista: Can Microsoft make it a Success?
IPD0087B Logitech: Competing through Innovation
INA0092C Emerging Destinations in Outsourcing: The Indian dilemma
HRM0032A Tata Consultancy Services: Developing talent pool
ENT0021C Technology and Business Incubation in India-Challenges and Opportunities
CSR0036A The ‘Green’ Challenge for IT industry
COM0189K Microsoft`s Zune: Competitive Challenges for Apple’s iPod
COM0187K Microsoft`s Internet Explorer 7: A Competitive Response to Mozilla`s Firefox?
CCA0046C Microsoft – Novell Alignment: The Future of Linux
SEP0008 Nick Negroponte's 'One Laptop Per Child (OLPC)' Program: A New Dimension of Public-Private Partnership?

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
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