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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
INB0009 Interest Rate Swaps: A Deal Between B.F. Goodrich and Rabobank
INB0008 DR. NANDAN DILEMMA: 'OPTIONS' IN VOLATILE MARKET
INB0007 Currency Rate Swap between IBM and World Bank
FM0026 Selecting Assets: Silver Oak Research's Risk-return Dilemmas
VMG0016IRC India's Branded Vada Pav Chain Jumbo King’s Ambitious Plans
VMG0015IRC Big Bazaar, India's Hypermarket Chain: Can its Ambitious Future Plans Succeed?
TRT0107IRC UK's Woolworths Retail Chain: End of a Long Journey?
TRT0106IRC Whole Foods Market: Image Makeover Strategy in Troubled Times
TRT0105IRC US Airline Industry: Impact of Fuel Price Rise
TRT0104IRC Trouble at Taco Bell: The E. coli Breakout
TRT0101IRC Rising Fuel Cost: A Threat to Europe's Discount Airlines
TRT0100IRC Rising Aviation Turbine Fuel: How can Indian Airline Operators Cope?
TRT0098IRC Metro Cash and Carry India in Rough Waters
TRT0096IRC Fall of Lehman Brothers: US Sub Prime Crisis
TRT0095IRC Facebook Charging Ahead in an Economic Downturn: Is it a Wise Decision?
TRT0093IRC BATTERY RECALL: THE NOKIA WAY
SUP0016IRC Exit of Bill Gates: Future of Microsoft
SPN0011IRC UBS AG to Split: The Right Solution to Overcome Sub-prime Crisis?
SPN0009IRC Motorola to Split the Cell- Phone Business: The End of an Era?
SNW0006IRC Social Networking Sites at the Workplace: The HR Dimension

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»

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