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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
FM0019 Pantaloon Retail (India) Limited: Managing Working Capital for Long-term Capital
FM0018 Dr. Reddy’s Laboratories: Financial Forecasting
ECC0030 US Subprime Mortgage Market (C): Global Credit Crunch and Crisis at Northern Rock
ECC0029 US Subprime Mortgage Market (B): Crisis and Its Aftermath
ECC0028 US Subprime Mortgage Market (A): Financial Innovation and Welfare Effects
CSR0056 Tesco’s Corporate Social Responsibility Initiatives
COT0006 Indian Banking Industry and Bank of Baroda: The Need for Organisational Transformation
COM0227 Nintendo’s Innovation Strategies: A Sustainable Competitive Advantage?
COM0226’s Competitive Strategy: The Business Lessons
BSM0049 Wedding Services Business in India: Led by Entrepreneurs
BSM0048 Low-cost Airlines in India: Took off with Pride, Landed in Troubles
BSM0047 What's Wrong with Private Equity: Ask Mervyns
BSM0046 Sridhar Vembu and AdventNet Inc’s Zoho: Micheal Dell of Software Industry?
BSM0045 Israel's Teva Pharmaceuticals Ltd. : Success With A Hybrid Business Model
BSM0044 Direct To Home (DTH) in India: Direct-to-loss?
BSM0043 TCS Looks West - IBM Eyes East: Switching Homelands for Revenues
TRT0075B Microsoft: Struggling in China?
TRT0074 Burger King’s Troubled Times: The CEO’s Turnaround plans
SNW0004 Google’s Orkut in Brazil: What’s So Social About It?
SNW0003, The Indian Social Networking Start-up: Differentiating with the Bottom of the Pyramid

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»


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