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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
ECC0016 US Financial crisis and Bailout: Whose Burden is that any way
ECC0015 US Financial Crisis : Crony Capitalism? Privatising Profits and Socialising Losses?
ECC0014 US Financial Crisis: Would the Bailout work
ECC0011 US Financial Crisis: The Story of Smart Bankers and Laid Back Regulators
ECC0010 US Financial Crisis: Where are the Economists?
ECC0009 US Financial Crisis: Iceland's Unintended Consequences
ECC0008 US Financial Crisis: How far can the Rating Agencies be Blamed?
ECC0007 US Financial Crisis: The Effects on Global Banking
ECC0006 US Financial Crisis: Takeover of Wachovia By Wells Fargo
DIS0025 UCB. Expanding Through Unrelated Diversification
CSR0050C Satyam Computer’s ‘Gram IT’ – An Indian IT Giant’s CSR Model
CSR0004 Obesity Concerns: McDonald’s Initiatives
CSB0020B GAP's Turnaround Strategies: Winning Back its Customers?
COS0086C Revitalisation of eBay under John Donahoe – Will it Work?
COS0074B Will the Red Envelopes at Netflix get Obsolete?
COS0073A Trouble at Starbucks: Will the Visionary Founder Howard Schultz be Able to Transform the Company?
COM0234B European Railways Revamping Model to Combat Low Cost Airlines: Will it Succeed?
COM0220C India's Subhiksha – Aping Wal-Mart’s EDLP Strategy?
COM0217A The Coffee War: McDonald’s vs Starbucks
COM0214 Google vs (C) The Battle for China’s Internet Search Market

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»


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