Business Case Studies, Executive Interviews, Aneel Karnani on Bottom of the Pyramid

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Executive Interviews: Interview with Aneel Karnani on Bottom of the Pyramid
November 2008 - By Dr. Nagendra V Chowdary


Aneel Karnani
member, Strategy group, Ross School of Business, The University of Michigan.


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  • What are BOP Markets? What are their unique characteristics?

  • The BOP market is the poor people at the bottom of the economic pyramid. The challenge is how to define the ‘poor', where to draw the poverty line. The most commonly used measure is the standard proposed by the World Bank: $2 per day at purchasing power parity rates in 1990 prices (equivalent to $3.14 in 2007 prices).

    The unique characteristic of poor people is, of course, that they have less money, to paraphrase an old quip from Ernest Hemingway. The poor spend about 80% of

    their income on food, clothing and fuel alone – that does not leave much room for discretionary spending.

  • Why sudden interest in BOP markets? Is it another fad or is this the new big marketing opportunity?

  • There is no big marketing opportunity at the BOP. The BOP proposition is a fad that will fade away when more companies realize that it does not work. The growth rates in rich countries have slowed down and firms are seeking growth opportunities in emerging economies. The BOP proposition mistakenly lumps together all people in emerging economies as poor. The real marketing opportunity is the rapidly growing middle class in countries such as China and India.

  • In one of your often-quoted papers on the subject ("Misfortune at the Bottom of the Pyramid"), you have argued that BOP proposition is, at best, a harmless illusion and potentially a dangerous delusion. BOP argument is, you have observed, riddled with inaccuracies and fallacies. Can you please elaborate on this line of thinking? Why should BOP proposition a mirage?

  • The BOP proposition argues that there is much untapped purchasing power at the BOP. In his popular book Fortune at the Bottom of the Pyramid, CK Prahalad asserts that the BOP market is $13 tn in size. This is a gross exaggeration. I estimate the BOP market to be about $0.3 tn from the perspective of an MNC.

    Not only is the BOP market quite small, it is unlikely to be very profitable, especially for a large company. The costs of serving the markets at the bottom of the pyramid can be very high. Poor people are, of course, price sensitive. Companies following the BOP proposition often fail because they overestimate the purchasing power of poor people and set prices too high. Virtually none of the examples cited by BOP proponents support the recommendation that companies can make a fortune by selling to the poor. Several of the examples that apparently support the BOP proposition involve companies that are profitable by selling to people well above the $2/day poverty line, although even these consumers seem poor to a Western researcher.

  • What alternative perspective do you offer as regards private sector participating in alleviating poverty?

  • I argue for the need to view the poor primarily as producers, not as consumers. By far the best way to alleviate poverty is to raise the income of the poor, and to emphasize buying from the poor rather than selling to the poor. Creating opportunities for steady employment at reasonable wages is the best way to eradicate poverty. There is much empirical evidence showing that creating decent employment opportunities is the best way to take people out of poverty. In addition, there is a strong link between productivity and decent work. Companies can focus on growth in labor intensive industries, and increase labor productivity by achieving scale economies and upgrading the skills of employees.

  • Which companies—MNCs or local companies—are better equipped to serve the BOP markets and why?

  • To the extent that there are opportunities to sell to the poor, it is usually small to medium sized local enterprises that are best suited to exploiting these opportunities. Markets for selling to the poor usually do not involve significant economies of scale.

    Through their decades of on-theground experience in poor countries, MNCs have probably already realized that there is no fortune at the bottom of the pyramid, or that they have no competitive advantage here, and thus have avoided major investments in this illusory market. This may be a good thing, since MNCs might otherwise inhibit the emergence of local private entrepreneurs who provide economic as well as noneconomic benefits to society (e.g. as community leaders).

1. Bottom of the Pyramid Consumers Case Study
2. ICMR Case Collection
3. Case Study Volumes

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