Business Case Studies, Executive Interviews, Miguel Angel Gardetti on Bottom of the Pyramid

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Executive Interviews: Interview with Miguel Angel Gardetti on Bottom of the Pyramid
November 2008 - By Dr. Nagendra V Chowdary


Dr. Miguel Angel Gardetti
Director of the Instituto de Estudios para la Sustentabilidad Corporativa (IESC)


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  • What are the risks and challenges of serving the BOP markets, especially for the MNCs? What precautions, if any, should be taken?
    Many aspects of this question were answered in previous questions. However, it should be noted that the BoP poses a challenge to both companies and their executives, as it creates an acute tension between continuity and discontinuity. The former, illustrated by concepts such as efficiency, operations, control, resource allocation, and convergent thinking, the latter, by imagination, innovation, creative destruction, resource attraction, divergent thinking.

  • Is there any dichotomy between Social Entrepreneurship/ Microfinance initiatives and BOP philosophy? While the former's objective is to increase their purchasing power by organizing businesses around their communities, BOP seems to take away that purchasing power?
    Grameen Bank's micro-credit model together with the rural poor in Bangladesh, evidences the logical core and practices of the "New Commons" school of thought.

    What seems to be necessary is a business strategy based on a deep and personal approach to the community in terms of business design and development. Such approach for a "joint undertaking" would combine the capabilities and knowledge of corporations with those of communities, thus setting the business within the framework of the existing social and cultural institutions. It is clear that this "integrated innovation strategy" would require a different set of capabilities called "native capability." And this has given rise to the Base of the Pyramid Protocol: it reflects an innovation process which brings a corporation and a BOP community together in an alliance to imagine, launch, and develop a new business that would serve that particular community. Just as in the New Commons school of thought, the goal is notmerely to create a new business model which combines the resources of both parties. On the contrary, the opportunity lies in jointly creating a new community environment where the company becomes part of the community identity.

1. Bottom of the Pyramid Case Study
2. ICMR Case Collection
3. Case Study Volumes


The Interview was conducted by Dr. Nagendra V Chowdary, Consulting Editor, Effective Executive and Dean, IBSCDC, Hyderabad.

This Interview was originally published in Effective Executive, IUP, November 2008.

Copyright © November 2008, IBSCDC No part of this publication may be copied, reproduced or distributed, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or medium electronic, mechanical, photocopying, recording, or otherwise without the permission of IBSCDC.

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