Business Case Studies, Operations Management Case Study, IBS LTYAOU, Station Proximity

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Operations Management Case Study

Case Title:

IBS LTYAOU: Unraveling Jumbled Flows with Relative Station Proximity

Publication Month and Year : December 2009

Authors: Siva V. Gabbita

Industry: General Business

Region: India

Case Code: OM0036

Teaching Note:  Available

Structured Assignment: Not Available


The case analyses the existing facility layout of an academic centre in Dontanpalli. The objective of the study was to understand the perceptions of faculty, staff and students in terms of promoters and inhibiters of productivity in daily activities. The facility layout of an organisation has greater influence on the daily activities of an organisation in terms of time saving and reducing costs. The basis for the study is few rounds of initial interviews followed up with a pre-questionnaire survey. The survey responses were further supplemented with participant observations of student-student, student-teacher, teacher-teacher and teacherstaff interactions.

Some of the responses include, transparency between departments was seen as an essential requirement. Both faculty members and students felt that access to faculty chambers must be facilitated by locating faculty chambers close to and as far as possible on the same floors. The number of rest rooms therefore needed to be rationalised and rest rooms ought not to be located in cramped corridors facing the entrances of classrooms and faculty chambers. Most importantly water coolers should not be located right outside rest rooms for hygienic reasons. Streamline the vehicular traffic through separate entry and exit gates.

Pedagogical Objectives:

      The case study may be used for understand:
  • Facilitating the flow of customers, material and information
  • Increasing the efficient utilisation of labor and equipment.

Keywords : Operations Management, Facility Layout, Layout Planning, Funtional Layout, Process Layout, Layout Strategy, Location Planning, Location Selection, Relative Station, Promixity, Pre-Questionnaire Survey, Cost Matrix, Load Matrix, Distance Matrix, Alternative Layout Course Case Mapping


  • Background
  • Research Objective
  • Research Methodology
  • The IBS

  • Classification of content heads
  • The Depth Interviews
  • Summary And Recommendations
  • Suggested Questions for Discussion

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