Business Case Studies, Operations and Project Management Case Study, CISCO Systems, ERP

print page
Tell A Friend
Bookmark
 

Case Categories

Operations and Project Management Case Study

IBS CDC IBS CDC IBS CDC IBS CDC RSS Feed
Case Title:

CISCO Systems: Implementing "Customized" ERP in Nine Months

Publication Year : 2006

Authors: Rwitankar Coondoo, Avimanyu Dutta

Industry: 

Region:US

Case Code: OPM0012

Teaching Note: Not Available

Structured Assignment: Not Available

Buy This Case Study
OR





Abstract:
Cisco Systems, the well-known data communications company, faced a software systems failure in January 1994. The business was stuck for almost two days. As result, Cisco decided to change the UNIX based legacy systems of the company to a modern ERP based software package. The case discusses why the company decided to go for an ERP package rather than enhancing the legacy systems that it followed, the implementation life cycle of the ERP software package, and the problems they faced during the entire exercise.

Pedagogical Objectives:

  • To analyse the software systems failure at Cisco system in 1994
  • To understand the importance of ERP based system
  • To discuss CISCO’s restructuring process.

Keywords : Cisco Systems; Enterprise resource planning (ERP) package; Implementation; Operating Strategies Case Study; System failure; Information technology (IT) systems; IT strategy; Oracle ERP product; ERP implementation; Rapid application development; Conference room pilots; Problems

Contents:

  • Introduction
  • Failure of the existing system
  • The system replacement
  • Selection of partnering consultant and a vendor
  • Setting up the budget and schedule
  • Managing the implementation team

  • Implementing oracle in iterative prototyping
  • The initial instability and its correction
  • The hardware contract
  • Stabilization
  • Result

Recently Bought Case Studies

    Recently Bought Case Studies
advertisement

    Executive Interviews

  • David ConklinDavid Conklin

    David Conklin, is a professor at the Richard Ivey School of Business
    Speaks on Government and Business
  • Lord Meghnad DesaiLord Meghnad Desai

    Lord Meghnad Desai, is an Indian-born British economist and Labor politician
    Speaks on Government and Business
  • Vijay GovindarajanVijay Govindarajan

    Vijay Govindarajan, is widely regarded as one of the world’s leading experts on strategy and innovation
    Speaks on Reverse Innovation
  • View All Executive Interviews»







Contact us: IBS Case Development Centre (IBSCDC), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad-501 504, Andhra Pradesh, INDIA.
Mob: +91- 9640901313, Phone: +91 - 08417 - 236672, Fax : + 91 - 08417 - 236674
E-mail: casehelpdesk@ibsindia.org

©2003-2013 IBS Case Development Centre. All rights reserved. | Careers | Privacy Policy | Terms of Use | Disclosure | Site Map xml sitemap