Business Case Studies, Executive Interviews, Ravi Ramamurti on Bottom of the Pyramid

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Executive Interviews: Interview with Ravi Ramamurti on Bottom of the Pyramid
November 2008 - By Dr. Nagendra V Chowdary


Dr. Ravi Ramamurti
CBA Distinguished Professor of International Business & Strategy,
and Director of the Center for Emerging Markets at Northeastern University.


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    Historians will probably regard America's greatest gift to the world as the example set by its own democracy, however imperfect it be, and its commitment to free-market capitalism. America's insistence that its post-World War II allies promote democracy and capitalism resulted in the economic miracles of Japan, Germany, South Korea, and Taiwan that later many formerly Communist countries to embrace similar policies. Despite its many flaws, there is little doubt that market-based competition has done a great deal to lift millions out of poverty wherever it was practiced. At the same time, democracy has provided political stability to the countries that embraced it, not just in Europe, where, for instance, another major war between France,

    Germany, and England is no longer conceivable, but also in countries with no prior experience with democracy, such as Japan, South Korea, and Taiwan. Hopefully, China will also embrace its own version of democracy in the not-too-distant future.

    Looking ahead, at the dawn of the 21st century, one can already see signs that America's role in the global economy is declining while that of emerging economies, particularly the nonidentical twins of Asia, China and India, is rising. I do believe that the global economy's center of gravity is moving from the West to the East. I agree with those who argue that the 20th century was America's and the 21st century will be Asia's.

    As the relative economic clout of Europe and the US in the world economy declines, the advantages enjoyed by multinational firms headquartered in those countries will also decline. By no means does this mean that they will become unimportant firms. But if by "corporate imperialism" you refer to the power of Western firms to drive technical and economic progress in other parts of the world, then, yes, that will be less the case going forward.

    That said, it would be foolish to assume that Western firms and economies will no longer matter. Quite the contrary, given their human resources, the quality of their research and educational institutions, and their large numbers of high-income consumers, many cutting-edge innovations of the future will continue to come from the West.

  • A lot has changed in the last hundred years of corporate history. What according, to you, were the defining moments of that history? In other words, what were the strategic inflection points / touch points during the last hundred years of corporate history?
    I have already touched on some of the defining moments of the last century—the Great Depression, two World Wars, the Cold War, and the rise of America in the world economy and world politics. On the technological front, therewere several key milestones, but the most revolutionary developments were in the fields of medicine, transportation, communications, and computing. These technological developments, coupled with a much better understanding of how public policy can promote economic growth and development, helped bring about the greatest improvement in the standard of living in history.

    We think nothing these days of countries growing at 5% or 10% per year. Indeed, in China and India, there would be consternation if the economies do not grow at least at 7- 8% per year. Who remembers that in the first half of the 20th century India's GDP grew at about 1%, barely enough to keep up with population growth? We have today an unprecedented capacity to transfer economic ideas, policies, and lessons from one part of the globe to another, and that is one reason why late-industrializing countries like China and India are able to grow so much faster than the developed countries ever grew when they were industrializing.

  • What lessons do the last hundred years of business offer to the new businesses?
    There are many lessons. The first lesson is that business people must not ignore the lessons of history. One of my favorite quotes is attributed to Mark Twain, who said (I paraphrase), "History does not repeat itself, but sometimes it rhymes." As America dealt with its financial crisis of September 2008, one could see excesses of the kind that we had seen earlier in the US savings and loan crisis of the 1980s, in post bubble Japan, in the Asian crisis of 1997, and in the dot com bubble of 2000. Yet, firms and governments often repeat the same, or similar, mistakes.

    A second lesson is to recognize that the world economy can change quite dramatically over long periods of time. The rise and fall of great powers in the last century is one example. Similarly, the rise and fall of great companies should come as no surprise. For the dispassionate analyst, the challenge is discerning when the future will be an extrapolation of the past and when it will not be. For incumbent firms, the lesson is to not let success breed complacency, and for new firms the lesson is to recognize that technological or structural change can be its friend. Think of the enormous market value created by upstarts like Google, relative to incumbent giants like Microsoft, or ArcelorMittal relative to US Steel, and TCS relative to Accenture or EDS. The list goes on and on.

1. Bottom of the Pyramid Case Study
2. ICMR Case Collection
3. Case Study Volumes

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