Business Case Studies, Executive Interviews, Ravi Ramamurti on Bottom of the Pyramid

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Executive Interviews: Interview with Ravi Ramamurti on Bottom of the Pyramid
November 2008 - By Dr. Nagendra V Chowdary


Dr. Ravi Ramamurti
CBA Distinguished Professor of International Business & Strategy,
and Director of the Center for Emerging Markets at Northeastern University.


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  • Globalization champions advocated borderless trade and that has led in some way to global economic imbalances. The first eight years of this century (2001-08) would definitely go down the history as watershed years for global economy and global businesses. First it was colossal fall of Enron, Arthur Anderson, Tyco, WorldCom, etc. September 11 attacks put countries on high alert. 2007 saw the world getting engulfed in subprime mortgage crisis and with that a complete washout of trillions of dollars of shareholder wealth and 2008 has been the global banking crisis, oil price shocks and Food price rises. Amidst all these, the central banks have been

    put in a quandary which has compounded the exchange rate risks and companies across the globe seemed out of place and clueless.What do all these events signify? Should they be looked at isolation or are there any powerful lessons for future managers and CEOs when they connect the dots? Do you think the world was integrated for an inimitable disintegration?

    The present and the immediate past always look more turbulent than the distant past. This is because we overlook what it must have been like to live through past crises. You mention an impressive and worrying list of crises since 2000, but let us put them in perspective. Economically speaking, for instance, all of the crises in the US economy youmention have still left it growing at 2-3% per year, with unemployment at only 5-6% In contrast, during the Great Depression, the US economy shrank by more than 30% between 1929 and 1932, and unemployment went as high as 25%. People lost their entire life savings when banks collapsed and the stock market tumbled. (Today, a one-day decline in the Dow Jones Industrial Average of 5% seems catastrophic!)

    Yes, many well-known American firms have gone under since 2000, but that has always been the case historically. For instance, only a handful of firms that were on Fortune's list of the top-100 US firms in 1900 were still on the list in 2008 (General Electric was one of those few, but in 2008 its future prospects as an integrated, diversified firm looks shakier than ever). "Creative destruction," to use Joseph Schumpeter's term, has always been with us.

    As I said earlier, we keep learning how to manage the domestic economy more effectively. That is why the US financial crisis of September 2008, it was hoped, would not lead to "Great Depression II." By backstopping the banks and financial institutions, the US government hoped to avert the vicious cycle of shrinking wealth and incomes.

    That said, managers and public policymakers would be wise to recognize two important realities, going forward. First, national economies are tied to the global economy more closely than at any time in the past. Never before in the world's history have the volumes of capital and trade flows, as a share of world GDP, been as high as they are at present. Therefore, a crisis in one part of the world is more easily transmitted to other parts, and managers everywhere must pay attention to economic and political developments in the rest of the world, at least with the corner of their eye.

    Second, global economic interdependence has increased a lot faster than our capacity to manage it. Countries have created sophisticated mechanisms to manage their domestic economies, but they jealously guard their national sovereignty when it comes to creating mechanisms to manage global interdependence. The US is particularly prone to act in this way. Global institutions, such as the WTO, the IMF, the United Nations, or G8 meetings, are helpful devices but inadequate for dealing with serious global crises, such as a worldwide financial collapse or terrorism. Imagine what it would be like to manage the US or Indian economy with all the interdependence across states but with only a committee of state governors or chief ministers to manage the country and no federal/ central governmentwith the authority and tools to do so. That is what we have at themoment at the global level. I find that scary, but realize that stronger global institutions will probably not be created until countries suffer through the equivalent of another Great Depression.

  • As you compare the Fortune 500 companies list, let's say in 1958 and 2008, what distinguishes these two lists? What can be surmised and learnt from those two lists? As you look at companies in USA, Europe, and Asia, what stands out? Is there any particular development that seems to sum up the impact of global competition?
    I have already referred to this evolution earlier. If a list of that kind had been made in 1900 it would have been dominated by European firms particularly British, Dutch, and German firms. By 1958 the list was dominated by American and European firms. By the 1980s, the list included many Japanese firms and a few Korean firms. In 2007, that list included as many as 59 firms from emerging markets, including 14 from South Korea, 24 from China, and six from India. Twenty years from now, the list will likely include at least 50 Chinese firms and possibly a comparable number from India. This is merely a result of the big shifts in the global economy that I discussed earlier.

  • According to a recent McKinsey Global Survey, almost 70% of executives around the world say that global social, environmental, and business trends are increasingly important to corporate strategy. Yet relatively few companies act on the global trends they think will affect them most; among those that do act, only 17% report significant benefits. Why is there such a disparity between need and action?
    One of the responsibilities of any CEO is to create an organization that will be in sync with the company's future environment, but the problem is that organizations prefer to be in sync with the current or past environment. The stronger the company's fit with its current environment, the better its current performance; the harder it will be to prepare the organization to deal with a different, future environment. Also, the bigger the organization, the greater the difficulty in changing the 'inside' to match the needs of the 'outside.' Because most of McKinsey's clients tend to be big, successful organizations, it is not surprising that therewould be a significantmismatch between their current organizations and perceived future needs.

1. Bottom of the Pyramid Case Study
2. ICMR Case Collection
3. Case Study Volumes

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