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Case Title:
P&G in US Toothpaste Market: A Formidable Comeback
Publication Year : 2004
Authors: Uma Shanker Shastry & T Phani Madhav
Industry: Home Appliances and Personal Care Products
Region:USA
Case Code: MKS0010
Teaching Note: Not Available
Structured Assignment: Not Available
Abstract:
Among America's most well-known brands, Crest toothpaste has etched a special place in the mind of the American consumers. Procter & Gamble (P&G) first introduced Crest in 1956 and has maintained a progressive leadership in the toothpaste category ever since. Competing for the same place was Colgate, another toothpaste that had more than a 100-year history. Eventually in 1998, Colgate's Total toothpaste succeeded in surpassing Crest to become the new market leader. To put a break on Colgate's rising market share, Crest retorted with a series of brand launches, eventually creating a new category of toothpastes.
Pedagogical Objectives:
- To discuss P&G's efforts to regain market leadership after the success of Colgate Total
- To discuss the circumstances that led to the creation of a new category of toothpastes.
Keywords : Crest toothpaste, Procter & Gamble (P&G), Marketing Strategies Case Study, Colgate Total, Crest whitestrips, Tooth whiteners, Marketing and advertising campaigns, Cosmetic-style toothpaste, Market shares, Toothpaste flavours, Category filler
Contents:
- Introduction
- The first crest
- Whiteness in demand
- P&G's marketing blitzkrieg
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